Privacy Policy

1. Information We Collect

1.1 Donor Information

When you make a donation or interact with our services, we collect information you provide directly:

Data Type	Purpose	Examples
Personal Information	Donation processing and communication	Name, email address, phone number, address
Payment Information	Secure donation processing	Payment method, transaction ID (card details processed by secure payment gateway)
Donation Details	Fund allocation and tax receipts	Donation amount, cause selected, donation type (one-time/monthly)
Communication Preferences	Sending updates and newsletters	Email subscription preferences, communication opt-ins

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: Browser type, device type, operating system
• Usage Data: Pages visited, time spent, click patterns
• IP Address: For security and fraud prevention
• Cookies: For website functionality and analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process Donations: Complete your donation transactions securely
• Issue Tax Receipts: Provide 80G tax exemption certificates for eligible donations
• Send Updates: Share impact reports, newsletters, and campaign updates (with your consent)
• Improve Our Services: Analyze website usage to enhance user experience
• Respond to Inquiries: Address your questions and support requests
• Legal Compliance: Meet regulatory and legal obligations
• Fraud Prevention: Detect and prevent fraudulent transactions

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Payment Processors: Secure payment gateways (e.g., Razorpay, PayPal) to process donations
• Service Providers: Email services, analytics tools, and cloud hosting providers
• Legal Authorities: When required by law or to protect our rights
• Partner Organizations: Field partners for program implementation (only aggregated, anonymized data)

4. Data Security

We implement robust security measures to protect your personal information:

• SSL Encryption: All data transmission is encrypted using SSL/TLS protocols
• PCI Compliance: Our payment processors are PCI-DSS compliant
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We only collect information necessary for our services

5. Data Retention

Data Type	Retention Period	Reason
Donation Records	8 years	Tax and legal compliance requirements
Contact Information	Until opt-out or account deletion	Communication and updates
Payment Data	As required by payment processor	Transaction verification
Website Analytics	26 months	Service improvement

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at info@alimdaad.in.

7. Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve website functionality
• Enable secure donation processing

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Transfers

As we operate internationally, your data may be processed in countries outside India. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email notification (for registered users)
• Updating the "Last Updated" date at the top of this policy